Privacy Policy
Your privacy matters to us. This policy explains what we collect, how we use it, and the choices you have.
Last updated: November 11, 2026
1. Introduction
Vale Homes LLC (“Vale Homes,” “we,” “us”) respects your privacy. This Privacy Policy explains how we collect, use, and share personal information when you visit valehomes.co, request a cash offer, or communicate with us by phone, text, or email.
2. Information We Collect
- Information you provide: name, phone number, email address, property address, and any details you share about your property or timeline when you submit a request or speak with us.
- Automatically collected: pages visited, referring site, approximate location, device type, and browser information.
3. How We Use Information
- To prepare and deliver a cash offer for your property.
- To contact you about your inquiry and offer by phone, SMS, and email — with your consent where required.
- To schedule closings and coordinate the transaction.
- To improve our website and services.
4. SMS / Text Messaging
- Program: Vale Homes LLC’s property-inquiry and offer messages.
- Frequency: Message frequency varies based on your conversation and transaction.
- Message and data rates may apply.
- To opt out, reply STOP to any message.
- To request help, reply HELP.
- We do not share your SMS consent or mobile information with third parties or affiliates for marketing purposes.
5. How We Share Information
- With service providers who help us operate — such as our CRM/texting platform and closing or title professionals — under contract to protect your data.
- When required by law or to protect our rights.
- We do not sell your personal information.
6. Data Retention
We retain valid lead information for ongoing property inquiries and follow-up, without a fixed deletion schedule. We delete leads identified as invalid. SMS opt-outs stop further text messages; opting out does not automatically delete the contact record.
7. Your Choices
- Text: reply STOP to unsubscribe or HELP for help.
- Email: follow the unsubscribe link or contact us.
- Request access to or deletion of your information by contacting us.
8. Security
We use reasonable safeguards to protect your information, but no method of transmission or storage is completely secure.
9. Children’s Privacy
Our services are not directed to anyone under 18.
10. Changes
We may update this policy; changes are effective when posted on this page.
11. Contact
Vale Homes LLC
14714 228th Ave Ct E, Orting, WA 98360
(253) 295-0728
denny@valehomes.co
See also our Terms & Conditions.